bajili's Privacy Policy

1 Introduction and Overview

bajili is a safe and reliable online gaming platform operated specifically for players in Bangladesh. We place the highest priority on the privacy of our users. This privacy policy explains how bajili collects your personal information, why it is collected, how it is processed, and under what circumstances it may be shared with third parties.

Throughout the entire process of registration, login, and gameplay on our platform, your information is handled with the highest level of security. Your data is protected through SSL encryption technology, and unauthorized access is prevented.

2 What Information We Collect

bajili may collect the following types of information:

2.1 Personal Identity Information

• Full name and date of birth
• National ID number or passport number (for identity verification)
• Current address
• Email address
• Mobile number
• Documents required for age verification (for users aged 21 and above only)

2.2 Financial Information

• bKash, Nagad, or Rocket account numbers (for transaction processing only)
• Deposit and withdrawal history
• Information on transaction time, amount, and method
• Account balance and bonus usage records

2.3 Technical and Usage Information

• IP address and device information
• Browser type and operating system
• Time and duration of site visits
• Records of pages viewed and links clicked
• Gameplay history and activity logs
• Information collected through cookies and similar tracking technologies

3 Purpose of Data Collection

bajili uses your personal information for the following purposes:

• Completing the account registration and identity verification process
• Securely processing all financial transactions including deposits and withdrawals
• Ensuring platform security and preventing fraud
• Applying responsible gaming policies and identifying irregular usage patterns
• Providing customer service and support
• Sending information about bonuses, promotions, and VIP benefits (where consent is given)
• Improving platform performance and enriching the user experience
• Meeting applicable legal and regulatory obligations

4 Information Sharing and Disclosure

bajili may share user information with third parties in the following limited circumstances:

4.1 Service Providers

Necessary information may be shared with selected third-party service providers for payment processing, technical infrastructure maintenance, and customer service management. All such parties are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

If disclosure of information is required to comply with a court order, government directive, or applicable law, bajili will disclose only the amount of information legally required.

4.3 Fraud and Security

Information may be shared with relevant authorities to prevent fraudulent activity, money laundering, or any other illegal conduct.

4.4 Business Changes

If bajili undergoes a merger, acquisition, or structural business change, user information may be transferred to the relevant successor entity. Users will be notified in a timely manner in such cases.

5 Cookies and Tracking Technologies

The bajili website uses cookies and similar technologies. Cookies are small data files stored in your browser. They are used for the following purposes:

• Essential Cookies: Essential for managing login sessions and ensuring the core functionality of the platform.
• Functional Cookies: Remember your preferences and settings, such as language preference.
• Analytics Cookies: Collect anonymized statistics to understand platform usage patterns.
• Security Cookies: Help detect fraudulent activity and protect your account.

You can control cookies by changing your browser settings. However, disabling certain essential cookies may cause some platform services to not function correctly.

6 Data Storage and Security

bajili has implemented industry-standard technical and administrative measures to keep your personal information secure:

• 256-bit SSL encryption is used for all data transmissions.
• Passwords and sensitive information are stored in encrypted form.
• In accordance with a restricted staff-access policy, only authorized personnel have access to personal information.
• Regular security audits and vulnerability reviews are conducted.
• Firewall and anti-malware protection are kept active.

6.1 Data Retention Period

bajili retains your information for as long as necessary to meet legal obligations, resolve disputes, and enforce our policies. Even after account closure, certain information may be retained for a defined period in accordance with regulatory requirements. Once that period has passed, the information is securely deleted.

7 Your Rights

As a user of the bajili platform, you have the following rights regarding your own information:

To exercise these rights, contact us at [email protected]. We will endeavor to respond to your request within 30 business days. Please note that due to legal obligations, deletion of certain information may not be possible.

8 Protection of Minors

bajili follows a strict age-verification policy. Our platform is operated for users aged 21 and above only. We do not knowingly collect any personal information from minors.

Age verification during registration is mandatory. If information belonging to a minor is collected inadvertently, it will be deleted as soon as we are notified and the associated account will be closed.

9 Third-Party Links

The bajili platform may occasionally reference third-party services, such as payment gateways (bKash, Nagad, Rocket). These services have their own privacy policies and bajili is not responsible for the data collection and usage practices of these third parties. You are advised to review their privacy policies before using these services.

10 Marketing Communications

With your consent, bajili may send promotional offers, bonus information, and new game updates. You have the right to opt out of these communications at any time. To unsubscribe, contact us at [email protected].

Please note that even if you opt out of marketing communications, we will continue to send you important account-related information (such as transaction confirmations and security alerts), as these are an integral part of the service.

11 Response to Data Breaches

If a data breach occurs that may create a high risk to your personal information, bajili will notify you and the relevant authorities as quickly as possible. Details about the nature of the breach, the potential consequences, and the steps we have taken will be communicated.

• An initial notification will be provided within 72 hours of detecting the breach.
• Affected users will be notified individually.
• Immediate technical measures will be taken to minimize harm.
• Guidance and instructions for changing passwords will be provided.

12 Changes to This Policy

bajili reserves the right to update this privacy policy from time to time. For significant changes, we will post a notice on the platform and update the "Last Updated" date at the top of the policy.

Continuing to use the platform after changes are made means you have accepted the new policy. For important changes, we may also notify you separately at your registered email address.

13 Contact and Complaints

For any questions or concerns about this privacy policy, or to exercise your data rights, please contact us using the methods below: