bajili Responsible Gaming — Your safety is our priority
Gaming should be a source of enjoyment, not stress. bajili provides deposit limits, self-exclusion, and 24/7 support to keep you safe.
Our Protection Tools
Self-Exclusion
Temporarily or permanently exclude yourself from your account. This is one of the most effective steps for responsible gaming. Let us know via live chat.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. It becomes easier to stay within your budget and reduces the risk of overspending.
Time-Out Feature
Want to take a break for a few days? Use the time-out feature to pause your account for a set period — from 24 hours up to 30 days.
Age Verification
bajili strictly enforces the 21+ age requirement. Age is verified at registration to ensure no minor can access the platform.
Session Tracking
View how long and how much you have played. Staying aware of your own gaming habits is the foundation of responsible gaming.
Support and Counselling
If you are experiencing gaming addiction or related problems, our 24/7 live chat support team is always ready to help you in Bengali.
For players aged 21 and above only. This platform is strictly prohibited for minors.
Recognise the signs of problem gaming
If any of the following signs appear, contact us immediately or take a break:
- A repeated urge to keep playing in order to recover losses
- Neglecting family or work because of gaming
- Spending beyond your limits or taking on debt
- Being unable to stop playing or take a break
- Lying about or hiding your gaming activity
Best practices for responsible gaming
- 1 Set a budget: Decide how much you can spend before you start playing and never exceed that limit. The minimum deposit at bajili is just ৳200.
- 2 Set a time limit: Decide how long you will play before each session. Set an alarm so you can stop on time even if it does not feel that way.
- 3 Play for fun: Do not treat gaming as a source of income. Play for entertainment and enjoyment — no one can guarantee a win.
- 4 Do not chase losses: Playing while angry or frustrated after a loss makes it hard to make good decisions. Take a break and clear your head.
- 5 Never borrow to play: Avoid gaming with credit card funds or borrowed money. This can create serious financial difficulties.
- 6 Tell your family: Let trusted family members or friends know about your gaming habits. They can help you stay within healthy limits.
- 7 Use account tools: bajili's deposit limit, time-out, and self-exclusion features exist for your own wellbeing — use them without hesitation.
- 8 Check in with yourself: Ask yourself from time to time — is gaming still enjoyable? If the answer is no, it is time to take a break or seek help.
About our safety policy
🛡️ How self-exclusion works
Self-exclusion is a powerful tool that prevents you from accessing your account for a set period. To activate this feature at bajili, contact us via live chat. Once active, you will not be able to open your account during the specified period. For permanent exclusion, we will close your account and return your balance.
- Short-term: 24 hours to 90 days
- Long-term: 6 months to 1 year
- Permanent: account closed for good
💳 Setting a deposit limit
Set a deposit limit to keep control of your spending. It helps you stay within your budget and protects you from overspending. Increasing a limit does not take effect immediately — a cooling-off period applies so you can make a considered decision.
- Daily limit: for each day
- Weekly limit: for each week
- Monthly limit: for each month
⏱️ Time-out and breaks
When you feel like you have been playing a bit too much, take a time-out. Activating the time-out feature at bajili will temporarily deactivate your account. You will not be able to log in during this period. Once the break is over, you can play again.
- 1-day, 7-day, or 30-day break
- Notifications are turned off during the break
- Your balance remains fully secure
👨👩👧 Parental controls
If there are minors in your household, keep parental controls enabled on your device. bajili verifies the 21+ age requirement, but make sure additional protection is in place on your device as well.
- Use a password and PIN on your device
- Do not share your account details with anyone
- If you have any concerns, let us know via live chat
Need help? We are here
If you feel that gaming is having a negative impact on your life or someone you know, do not delay — get help now. bajili's responsible gaming team is available around the clock and ready to speak with you in Bengali.
We believe gaming should be an enjoyable experience. If we see that a player is being harmed, we actively provide support and restrict the account if necessary.
In line with its responsible gaming policy, bajili is committed to ensuring a safe and fair environment — our professional support team provides effective assistance for any concern you may have.
📞 Contact support
24/7 live chat — instant support in Bengali
For gaming problems or account restrictions, contact us via live chat — you will get the fastest resolution there.
Common questions about responsible gaming
Play safely and enjoy
We are committed to keeping your gaming experience at bajili enjoyable and secure. Start playing responsibly today.